Category: Smart Communication

Holidays Don’t Have to Suck

The Norman Rockwell image of Christmas is crap, at least in my experience. The idea that people can set aside their anger, pain and unresolved trauma is unrealistic. It’s a setup for disappointment. And, swinging the pendulum in the other

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The Trouble with Talk

Not all talk contributes to solution. In fact, even the most well-intentioned communication can make things worse. Words are that powerful. They can assault or assuage, entrench or enlighten, hurt or heal. Before you lock-n-load your word weapon, consider… When

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Bringing True You Into the Conversation

I was teaching a class how to communicate to relate, not manipulate. We were at the part about honoring our emotions when a woman in the back raised her hand and timidly said, “But if I told them how I

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You and Me, We Just Disagree

I think you should think what I think because what I think is right. Case closed. You’re persuaded, right? What if I hit you over the head harder, repeating my message more and more forcefully? Will that make you see

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Are You Listening?

As adamant as I am about Bringing the True You to Life (I even trademarked it!), one of the greatest skills needed for living an authentic life surprises me. Because it also challenges me, I unconsciously avoid it, and suffer

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